Shipping, Delivery & Returns
Every Fablebound Collective order is carefully packed from our little book nook in Melbourne, Australia, so your edition can make its way to you safely, beautifully and ready to be treasured.
Because our books are substantial collector’s editions, shipping is calculated based on where your order is going, the service you choose and the total parcel weight. In simple terms: the heavier the parcel, the higher the postage cost.
You’ll be able to view your available shipping options and costs at checkout before completing your order.
Domestic Shipping — Australia
We currently offer the following shipping options within Australia:
Shipping Method Cost Estimated Delivery
Standard Shipping $15 Same state: 2–4 business days / Interstate: 3–6 business days
Express Shipping $25 Same state: 1–2+ business days / Interstate: 1–3+ business days
Each additional item beyond the first will incur a $5 additional postage fee, as shipping is weight-based.
Express shipping means your parcel travels faster once it has been dispatched, but it does not move your order to the front of the packing queue. Delivery timeframes are provided by Australia Post and may vary depending on your location, seasonal delays, public holidays or carrier disruptions.
International Shipping
We currently offer international shipping to the United States, Canada and the United Kingdom, including Northern Ireland.
nternational shipping is calculated at checkout based on your destination, selected shipping service and total parcel weight. Because our books are weighty little heirlooms, postage may increase as your parcel weight increases.
Depending on your location and parcel weight, available options may include:
Shipping Method Estimated Delivery
Economy Air 15+ business days between major metro areas
Economy Sea 2–3 months between major metro areas
Standard 4–9 business days between major metro areas, depending on destination
Express 3–6 business days between major metro areas, depending on destination
Heavier Economy parcels may travel via Economy Sea where Economy Air is unavailable due to parcel weight limits.
All available shipping options and costs will be shown at checkout before you complete your order.
International delivery timeframes are estimates only and may vary depending on destination, customs processing, seasonal delays, public holidays or carrier disruptions.
Tracking & Delivery Partners
All parcels are shipped with Australia Post and include tracking where available.
Once an international parcel arrives in its destination country, it may be handed over to a local delivery partner for the final part of its journey. You may be able to use the same tracking number through your local postal service for more detailed updates.
Common delivery partners include:
Canada: Canada Post
United Kingdom: Royal Mail
United States: USPS
If your tracking looks like it has stopped updating, don’t panic straight away. International parcels can sometimes sit between scans, especially while moving through customs or between carriers.
If your parcel seems significantly delayed, please contact us and we’ll do our best to help with the carrier enquiry process.
Order Confirmations
Once you place an order, you should receive an order confirmation email.
If you can’t see it, please check:
Your spam, junk or promotions folder
That your inbox is not full
That the email address entered at checkout was correct
The email connected to PayPal, Apple Pay or your selected payment method
Once your order has been packed and dispatched, you’ll receive shipping confirmation and tracking details.
Customs, Duties & Import Fees
International customers are responsible for any local customs duties, taxes, import fees, tariff charges or clearance costs that may apply in their country, unless otherwise stated at checkout.
These charges are set by the destination country and are not controlled by Fablebound Collective.
We are legally required to declare the full value of your order and provide accurate customs information where required.
United States
For US orders, duties, tariffs or import fees may apply in line with current Australia Post and US import requirements. Where required, these charges may be calculated or collected through the appropriate shipping/customs process.
Duties, tariffs and import fees are generally non-refundable once an order has begun processing.
United Kingdom & Canada
For UK and Canada orders, duties, taxes or import fees may be charged by your local customs authority before delivery.
These charges are the responsibility of the customer unless otherwise stated at checkout.
If you are concerned about potential customs fees, we recommend checking with your local customs office before placing an order.
Incorrect Addresses & Returned Parcels
Please double-check your shipping address before placing your order.
We’d hate for your book to wander off on the wrong quest, but Fablebound Collective is not responsible for parcels delayed, lost or returned due to an incorrect or incomplete address provided at checkout.
If an order is returned to us due to any of the following, the customer will be responsible for any additional postage costs required to resend the parcel:
Incorrect or incomplete address
Failed delivery attempt
Parcel not collected in time
Unpaid customs duties, taxes or import fees
Refusal to accept delivery
Original shipping costs are non-refundable in these circumstances.
Missing or Delayed Parcels
Once your order has been handed over to the shipping carrier, delivery times are outside our direct control.
If your parcel appears delayed, please check your tracking information first. If your order appears lost or significantly delayed, please contact us and we’ll do our best to assist.
Fablebound Collective is not responsible for delays caused by Australia Post, local delivery partners, customs, severe weather, public holidays or other events outside our control.
Returns & Refunds
We do not offer refunds or returns for change of mind.
This includes, but is not limited to:
Changing your mind after purchase
Ordering the wrong item
No longer wanting the item
Failing to read the product description, shipping information or pre-order details before purchasing
This does not limit your rights under Australian Consumer Law.
Damaged or Faulty Items
If your item arrives damaged or you believe it is faulty, please contact us as soon as possible with:
Your order number
Clear photos of the item
Clear photos of the packaging
A description of the issue
All damaged or faulty item claims will be reviewed by our team before any outcome is confirmed. Depending on the circumstances, we may offer a replacement or refund where appropriate and in accordance with Australian Consumer Law.
Shipping costs are not automatically reimbursed and will be assessed as part of the review process, unless reimbursement is required by law.
Please do not return any item without contacting us first. Unauthorised returns may not be accepted.
Cancellations
If you need to cancel an order, please contact us as soon as possible.
If your order has not yet been packed or processed, we may be able to cancel it. Once an order has begun processing, been packed or dispatched, we may not be able to make changes or cancel the order.
Pre-orders may be subject to separate cancellation terms listed on the product page.
Pre-Orders
If your order contains a pre-order item, your entire order will ship once the pre-order stock is ready for dispatch.
Estimated dispatch windows are provided as a guide only and may be affected by production, freight, customs or supplier delays. We’ll communicate any significant delays where possible.
By placing a pre-order, you acknowledge that the item is not ready to ship immediately.
Need Help?
For any shipping, delivery or order questions, please contact us and include your order number where possible.